Shipping Policy

Shipping Policy

At Steamery Goods LLC, the company behind Steam Beauty Tools (steambeautytools.com), we are committed to getting your beauty tools to your door quickly and reliably. Below you will find our shipping policy outlining how your orders for cleansing brushes, jade rollers, eyelash curlers, brow kits, and related products are processed and delivered.

Order Processing

All orders placed on steambeautytools.com are processed and dispatched within 3–5 business days. Business days are Monday through Friday, excluding weekends and public holidays. You will receive a confirmation email once your order has been processed and is ready for shipment.

Shipping Methods

Your order is shipped with tracked UPS delivery. UPS handles the transit of your physical package from our facility to your delivery address, and the available service options are presented at checkout based on your location.

Shipping Costs

Shipping costs are calculated at checkout based on the shipping method selected and the destination of your order. Shipping and handling fees are non-refundable unless required by law.

Delivery Times

• Orders typically arrive within 3–5 business days from the date of shipment.
• These timeframes are estimates and not guarantees, as final delivery is handled by UPS.
• Please note that unforeseen delays may occur due to circumstances beyond our control, such as weather conditions or carrier delays.

Shipping Coverage

We ship within the United States only. We do not ship internationally, and orders with a delivery address outside the United States cannot be accepted or fulfilled.

Order Tracking

Once your order has shipped, you will receive a UPS tracking number via email so you can monitor the status of your delivery every step of the way until it reaches you.

Delayed, Lost, or Damaged Parcels

In the event of a delay in shipping, we will notify you via email with updated information. If your package is significantly delayed, does not arrive, or arrives damaged, please contact our support team at contact@steambeautytools.com or by phone at +1 (941) 3073 675, and we will work with you and UPS to resolve the issue promptly.

Customer Service

If you have any questions or concerns regarding your order or shipping, please do not hesitate to contact our customer service team at contact@steambeautytools.com.

Company Information

Steamery Goods LLC
3500 South DuPont Hwy,
Dover, DE 19901,
United States
Phone: +1 (941) 3073 675

Thank you for choosing Steam Beauty Tools to care for your clothes. We appreciate your business!